Careers

See the various career opportunities currently available at Valley Oral Surgery’s four offices.

Oral Surgical Assistant

FLSA Exempt Status–Non-exempt

Job Summary: Provides support and assists the Oral Surgeon and Clinical team with direct patient care to include preparation of operatory, surgical trays, equipment sterilization, assistance during surgery, pre and post-operative patient support, and performance of dental, diagnostic x-rays.

Job Description Disclaimer: This position description provides the major duties/responsibilities and working conditions for the position. It is intended to be an accurate reflection of the current position, however, management reserves the right to revise or change as necessary to meeting the business needs of the group. Employees may be required to perform other job related duties when circumstances required (emergencies, workload, technology, etc.).

Job Specifications:

Greets and interacts with patients, staff, others, in a pleasant, courteous and tactful manner, specifically demonstrating respect trust, caring and empathy.

Prepares treatment room/operatory for patient by following prescribed procedures and protocols. Prepares patient for treatment by welcoming, comforting, seating, and draping patient.

Provides materials by selecting, mixing, and placing materials/instruments in the patient’s mouth.

Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for access; suctioning; passing instruments.

Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and preparing molds.

Documents dental/surgical/medical care by charting in patient medical record.

Maintains safe, clean, and compliant working environment by following procedures, rules, and regulations.

Ensures safe, optimal operation of dental/surgical/radiographic equipment reporting any equipment concerns to Lead Clinical Coordinator and/or Administrator in a timely manner.

Protects patients and employees by adhering to infection-control policies and protocols.

Conserves resources by using equipment and supplies as needed to accomplish job results.

Protects patients’ rights by maintaining confidentiality of personal and financial information

Experience: Experience in dental assisting with focus on Oral Surgery.

Education: High school graduate or equivalent required. Certification in Dental Assisting preferred. Certification in Dental Radiography, Certification in CPR

Special Skills: Demonstrates the ability to work with interruptions and adapt to changing priorities. Basic computer and keyboarding skills preferred. Demonstrates excellent service behaviors.

Reporting Relationship: Provider, Clinical Coordinator, Administrator, Asst. Administrator

Work Environment: Light>moderate energy level.  Ability to lift and carry 25-3Slbs.  Push/pull 50-l00lbs.

Physical Activity Requirements: Frequent (35-66%) of day:

Sitting, Standing, Lifting (waist level and above), Wrist position deviation, Pinching/fine motor activities. Instrument assistance/passing– use/repetitive motion

Scheduling Center Specialist

FLSA Exempt Status-Non-exempt

 Job Summary: The Scheduling Center Specialist will be a member of the Scheduling Center Team. This position is responsible for overseeing scheduling and interacting with patients and referrals via telephone and/or email.

Performs a range of duties which includes gathering required information in preparation for the patient’s on-site appointment.

Job Description Disclaimer: This position description provides the major duties/responsibilities and working conditions for the position . It is intended to be an accurate reflection of the current position, however, management  reserves the right to revise or change as necessary to meeting the business needs of the group. Employees may be required to perform other job related duties when circumstances required (emergencies, workload, technology, etc.).

Job Specifications:

Greets all calls in a friendly, welcoming manner. Responds to calls efficiently, not putting time saving before quality of service.

Handles all incoming telephone calls from patients and/or referrals, makes appointments, and answers general questions and inquiries.

Triages  appointment  requests, prioritizing as needed for  optimal accessibility  and scheduling accuracy. Utilizes job aids to prioritize referral scheduling. Seeks assistance from leadership and/or provider as needed. Uses computer systems to update existing patient information or set up new patients.

Ensure patient registration information is retrieved and updated in the electronic health record (EHR). Directs patient to complete registration paperwork through web portal as a priority option.

Explains patient financial responsibility and informs patient of payment requirement for existing balances and/or time of service co-payment.

Schedule and confirm patient appointments.

Monitors patient reminder system (Sesame) daily. Communicates all add-ons, delays, cancellations to appropriate location.

Must be able to cover Front Desk as needed.

Performs other general administrative tasks as direct by team lead and/or leadership. Ensure compliance with all policies and procedures.

Maintains current knowledge of insurance, managed care plans, and medical/dental authorization requirement s. Interacts regularly with leadership to assure efficient flow of operations.

Protects patients’ rights by maintaining confidentiality of personal and financial information

Experience: Prior Scheduling Center or scheduling experience in health care setting preferred. Experience with Electronic scheduling system and electronic medical records (EHR).

Education: High School required.

Special Skills: Demonstrates the ability to work with interruptions and adapt to changing priorities. Ability to handle and prioritize multiple projects. Detail oriented demeanor and excellent service behaviors. Working knowledge of Revenue cycle, ICD-10, and CPT coding systems. Basic computer and keyboarding skills preferred.

Reporting Relationship: Scheduling Center Lead, Administrator, Assistant Administrator. This position has no supervisory responsibilities.

Work Environment: Light>moderate energy level.  Ability to lift and carry 25-35 lbs.  Push/pull 50-l00lbs.

Physical Activity Requirements: Frequent (35 -66%) of day. Must be able to sit for long periods of time.

Sitting, Standing, Lifting (waist level and above), Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion